Senior Service Desk Analyst

Department Library & Information Services

Location: Llandaff / Cyncoed Campus

Permanent

37 hours per week

Accountable to:Helpdesk Team Manager

Role Summary:

Your primary role will be to provide 1st line technical support to staff and students within the IT helpdesk, to include collection and logging, and in many cases diagnosis and resolution of technical queries.

As the seni...
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